Refund policy

Last updated: 9 September 2026.

Digital access

ISOTONE is a digital service delivered immediately after payment. If the service is inaccessible because of a verified technical fault, contact us promptly so we can restore access or assess an appropriate refund.

Before purchasing

Please review the programme description, access duration and price shown at checkout. A change of mind after substantial use of the digital content may not qualify for a refund, subject to your statutory consumer rights.

How to request help

Email fmametkulov1@gmail.com with the purchase email, date and issue. Nothing in this policy limits rights provided by applicable UK consumer law.